Customer Care Manager
NilfiskMataró, Catalonia, Spain
Posted November 2, 2025
Full Time
About the Company
Nilfisk is a leading company in the cleaning industry, committed to growth and sustainability.
Job Description
We are seeking a Customer Care Manager to lead our customer care team in Spain and Portugal. The successful candidate will have experience in managing a team and driving engagement, as well as excellent problem-solving, leadership, and communication skills. They will be fluent in Spanish and English and have knowledge of ERP systems and CRM software.
Requirements
- Problem solving
- Leadership
- Customer Centricity Mindset
- Communication skills
- Fluent Spanish and English
- Familiar with MS Office (preferably Excel)
- ERP system / SAP & Salesforce - mandatory knowledge
- Experience in managing a team and drive engagement
- Analytical skills
- Business process improvement skills
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and diverse work environment
