Senior Benefits Consultant
North American Mission BoardAlpharetta, Georgia, United States
Posted January 15, 2026
Full Time
About the Company
281 million+ people in North America do not have a relationship with Jesus. We can rewrite that story; we can change the statistics when everyday people get up, step out in faith and use their lives on mission for God. But this isn’t just the North American Mission Board’s story or even the Southern Baptist Convention’s story. This is God’s story. This is your church’s story. This is your story, and our goal is to help you find your role in that story and equip you to fill it until we see every Christian—every church on mission—sending the hope of the gospel across North America. Because, bottom line, everything we do is all about the gospel.
Job Description
Join the North American Mission Board as a Senior Benefits Consultant to support employees across the U.S., Canada, and Puerto Rico with comprehensive benefits programs, conducting research, analysis, and administration of healthcare, wellness, retiree, retirement, and leave programs.
Requirements
- Conduct in-depth research, analysis, and administration of healthcare, wellness, retiree, retirement, and leave programs.
- Provide expertise in benefit processes, administration, advocacy, education, and training for healthcare, wellness, defined benefits, defined contributions, and retirement programs.
- Collaborate with benefit brokers, vendors, and insurance providers on plan summaries, invoicing, renewals, claims, disputes, and inquiries.
- Act as primary liaison between employees and insurance providers to efficiently resolve issues.
- Resolve complex employee benefit questions and disputes promptly and professionally
- Stay current with federal, state, local, and international HR and benefits laws (including US, Puerto Rico, and Canada)
- Lead benefit compliance efforts (COBRA, 5500, Discrimination Testing, FAS106, 1095, Medicare disclosures, ERISA, etc.)
- Calculate intricate benefit paycheck deductions as necessary
- Strategically plan, administer new hire benefit enrollment, orientation, open enrollment, and terminations.
- Attend and actively participate in benefit and HR training sessions and meetings.
- Manage communication across multiple platforms (emails, Teams, Freshdesk, Ring Central, Workday, etc.).
- Provide support for high-impact projects to the Benefits Manager. Manage communication and process improvements with external HRIS System Consultants.
Benefits
- Competitive retirement plans
- Medical, dental, vision, and life insurance coverage
- Disability insurance
- Generous paid time off
- Paid holidays
- Flexible hybrid work arrangements
