Strategic Account Manager

Role Overview

As a Strategic Account Manager at Mosaicx, you will drive growth strategy and make an immediate impact at a rapidly growing company. You will establish your reputation as a key contributor to our success by hunting and acquiring new logo accounts, executing and managing the complete sales cycle, and developing expert-level knowledge of Mosaicx CX solutions.

What You Will Do

Your main responsibilities will include hunting and acquiring new logo accounts, executing and managing the complete sales cycle, developing and maintaining expert-level knowledge of Mosaicx CX solutions, and identifying and presenting compelling value propositions to drive additional solution purchases.

Why It Might Be a Fit

We are looking for a proven hunter with a demonstrated track record in customer experience and contact center technology solution sales. You will have the opportunity to join an innovative growth company that continues to invest in the fast-moving customer experience industry.

Requirements

• Bachelor's Degree in business, information technology, or related field
• 5+ years selling SaaS solutions in customer self-service (B2C), contact centers, or related areas
• Proven ability to close deals generating $500K-$1M in annual revenue
• Demonstrated success negotiating and closing complex mid-market to large enterprise deals
• Experience managing and growing accounts

Benefits

• Medical, dental, vision insurance
• Health savings and flexible spending accounts
• Mental health and wellness program (EAP)
• Paid time off including vacation, holiday and sick time
• 401(k) retirement plan with company match up to 6% after one year
• Tuition reimbursement & in house learning platform
• Service awards