Desktop Support Technician II

NTT DATA is seeking a Desktop Support Technician II to provide onsite IT services at Field Offices, delivering MACD support, proactive monitoring, and break/fix services to maintain reliable end-user device operations.

Requirements

• Minimum 4 years experience performing deskside technical support roles or responsibilities
• Ability to obtain Public Trust clearance
• Proficiency in troubleshooting end-user devices
• Ability to provide on-site IT support as needed
• Familiarity with IT asset management
• Strong communication and customer service skills
• Bachelor's degree (preferred)

Benefits

• 401k Matching
• Tuition Reimbursement