Desktop Support Technician II
NTT DATAVirginia, United States
Posted April 9, 2026
Full Time
About the Company
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.
Job Description
We are seeking a Desktop Support Technician II to provide on-site support for immediate walk-up assistance during business hours to maintain IT asset functionality and minimize business disruptions. The role requires proficiency in hardware and software troubleshooting, strong customer service and interpersonal skills, and familiarity with ITSM tools like ServiceNow.
Requirements
- Proficiency in hardware and software troubleshooting
- Strong customer service and interpersonal skills
- Familiarity with ITSM tools (e.g., ServiceNow)
- Ability to provide timely walk-up support
- Technical skills in AV Support
- Knowledge of end-user device management