Nutrafol is looking for a CRM Manager to join its Retention Marketing team. The role involves owning the execution, optimization, and quality of lifecycle and retention programs across Email, SMS, Push, and App.
Requirements
- 6+ years of experience in CRM, lifecycle, or retention marketing
- Hands-on experience with CRM platforms (Iterable, Klaviyo, Attentive, or similar)
- At least 1 year of experience managing or mentoring CRM Associates or junior team members
Benefits
- Fully remote work experience
- Comprehensive medical, dental, and vision package, including FSA program
- 401K with employer match
- Quarterly Bonus Program
- Flexible PTO
- Two company-wide wellness breaks every day
- Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
- Monthly wellness stipend
- Monthly internet stipend
- Monthly cell phone stipend
- Annual learning & development stipend
- Wellness Program, including virtual Wellness Sessions
- Free meditation app membership (Headspace)
- Free Nutrafol subscription
- Pet insurance discounts and benefits