CRM Manager
PopSocketsBoulder, Colorado, United States
Posted March 27, 2026
80000 - 100000 USD
Full Time
About the Company
PopSockets, launched in 2014 by David Barnett, is a global leader in mobile accessories that enhance phone functionality and self-expression. The company offers a range of products including phone grips, stands, mounts, and wallets, sold in over 75 countries. PopSockets is committed to ethical manufacturing practices, sustainability, and fostering meaningful connections through innovative design.
Job Description
PopSockets is seeking a CRM Manager to own and operate the company's lifecycle marketing programs across email, SMS, and loyalty. The ideal candidate will strategically operate toward quantitative KPIs, with customer LTV as the north star.
Requirements
- Own end-to-end management of email and SMS channels
- Develop and implement lifecycle strategies
- Build and execute campaigns, flows, and automations
- Partner closely with the creative team
- Serve as the primary owner of relationships with CRM platform partners and vendor representatives
- Evaluate and optimize the CRM tech stack
- Actively explore and leverage AI solutions
- Manage CRM performance health
- Collaborate with paid media, product, and e-commerce teams
- Explore and build loyalty and referral programs
- Track, analyze, and report performance metrics
Benefits
- 80,000 - $100,000 a year
- 20% annual bonus potential
