CRM Manager

The Tripadvisor Group is seeking a CRM Manager to join their team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives.

Requirements

• 3–5 years of demonstrated experience in CRM or lifecycle marketing, preferably with a digital product or subscription-based business.
• Deep understanding of email marketing, push notifications, in-app messaging, and retargeting best practices.
• Strong analytical and data-driven mindset; ability to derive actionable insights from data and use them to inform strategic decisions and measure results.
• Leverage AI and machine learning tools to enhance audience segmentation, content personalization, send-time optimization, and campaign performance.
• Proven ability to operate effectively with a global-first mindset
• Excellent cross-functional collaboration and communication skills.
• Detail-oriented with strong project management and organizational skills.
• Creative problem-solver with a passion for innovation and customer-centricity.

Benefits

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• Flexible schedule. Work-life balance is ingrained in our culture by design.
• Donation matching.
• Tuition assistance.
• Lifestyle benefit.
• Travel perks.
• Employee assistance program.
• Health benefits.
• Generous referral scheme.