The Tripadvisor Group is seeking a CRM Manager to join their team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives.
Requirements
- 3–5 years of demonstrated experience in CRM or lifecycle marketing, preferably with a digital product or subscription-based business.
- Deep understanding of email marketing, push notifications, in-app messaging, and retargeting best practices.
- Strong analytical and data-driven mindset; ability to derive actionable insights from data and use them to inform strategic decisions and measure results.
- Leverage AI and machine learning tools to enhance audience segmentation, content personalization, send-time optimization, and campaign performance.
- Proven ability to operate effectively with a global-first mindset
- Excellent cross-functional collaboration and communication skills.
- Detail-oriented with strong project management and organizational skills.
- Creative problem-solver with a passion for innovation and customer-centricity.
Benefits
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
- Flexible schedule. Work-life balance is ingrained in our culture by design.
- Donation matching.
- Tuition assistance.
- Lifestyle benefit.
- Travel perks.
- Employee assistance program.
- Health benefits.
- Generous referral scheme.