Customer Success Engineer

We equip developers and innovators with cutting-edge tools to simplify workflows and accelerate impactful software creation. We’re on a mission to redefine how documents are created, shared, and experienced.

Requirements

• Excellent written communication and problem-solving skills
• Proactive mindset and desire to help customers succeed
• Ability to build trust with customers and internal teams
• Bias toward action and advocacy for customer success
• Collaboration, active listening, and prioritization of team success
• Rapid learning, curiosity, and self-starting attitude
• Taking responsibility for solutions and outcomes
• Focusing on results and measuring success by outcomes

Benefits

• Competitive salaries
• Comprehensive benefits
• Annual global retreat
• Free work environment free of harassment