Systems Operations Analyst

Role Overview

Responsible for Daily Technical Operations including Application Management and Support for all Nasdaq provided services. This includes 24/7 Technical Operations and Application Support, managing Incidents for both internal and external customers, installing application updates and maintaining operational documentation and procedures.

What You Will Do

Support and maintain Nasdaq’s Tempo Timesheets application deployed on the Nasdaq Global Jira. Provide end user support, maintain master data, add resources, build teams, and drive application improvements/automation.

Why It Might Be a Fit

We are looking for a team player with strong organizational skills and attention to detail, who enjoys working with users to tackle issues and work through business/system problems.

Requirements

• Degree in Accounting/Finance or IT
• Business analysis experience implementing and/or supporting time tracking tools or alike
• Fluent in English
• Excellent verbal and written communication skills
• Service-minded
• Strong organizational skills and attention to detail
• Ability to build relationships within the organization
• Positive attitude
• Team player

Benefits

• HMO coverage for you and your dependents
• Employee stock purchase plan
• Equity grant
• Retirement plan
• Annual bonus
• Free counseling sessions
• Subscription to e-learning platforms
• Fitness
• Wellness