Senior Site Reliability Engineer

Site Reliability Engineers are responsible for ensuring the availability, reliability, scalability, and performance of the firm’s most critical customer-facing microservices that power all eCommerce channels.

Requirements

• 4+ years of experience in SRE, software engineering, or production operations supporting large-scale eCommerce platforms.
• Hands-on experience with Java/J2EE-based distributed systems; React experience is a plus.
• Proven ability to design and operate systems using SLO-driven reliability models.
• Experience defining and measuring SLIs, including availability, latency, error rates, throughput, and saturation.
• Good understanding of NoSQL technologies and RDBMS concepts, with the ability to write and troubleshoot database queries.
• Experience deploying and operating services on cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).
• Expertise with observability, APM, and caching tools such as Dynatrace, Splunk, ELK, Akamai, Quantum Metric, and Tealeaf.
• Strong experience using Jira for backlog management, incident tracking, toil reduction initiatives, and cross-team coordination.

Benefits

• Competitive Wages
• Paid Time Off
• Stock Purchase Plan
• 401k with Employer Contributions
• Medical, Dental, & Vision Insurance
• Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs