Service Delivery Manager

Obrela Security Industries is seeking a Service Delivery Manager to ensure high-quality customer experience across Managed Cyber Security engagements. The SDM will manage multiple customer accounts, drive customer satisfaction, and align delivery outcomes with business objectives.

Requirements

• Bachelor’s degree in information technology, Cybersecurity or a related field
• 5-7 years of experience in customer account or service delivery management
• Proven experience in project management and driving service delivery improvements
• Knowledge of current cybersecurity trends, threats, and best practices
• Native Greek speaker with fluent English (written and verbal)

Benefits

• Dynamic and respectful environment
• Continuous coaching
• Career development
• A competitive compensation package