Obsidian Therapeutics is looking for an Associate Director, IT Operations to lead and optimize Digital Solutions & Technology operations. The role requires a strategic and hands-on leader to develop and execute a digital solutions strategy aligned with the company's growth, compliance needs, and culture.
Requirements
- Develop and execute Digital Solutions & Technology operations strategy
- Lead day-to-day operations, including infrastructure, cloud environments, enterprise systems, and lab/scientific software
- Manage MSP resources, ensuring high-quality support and service levels
- Partner with Info Security lead to ensure robust cybersecurity and data protection
- Optimize Digital Solutions & Technology processes (incident, problem, change management) and drive adoption of best practices
- Manage vendor relationships and operations budget
- Support onboarding/offboarding, access management, and end-user training
- Foster a culture of accountability, collaboration, and continuous improvement
- Risk Management & Business Continuity: Identify, assess, and mitigate IT risks; develop and maintain business continuity and disaster recovery plans
- Work closely with Facilities, Lab Operations, and other business units to ensure Digital Solutions meet evolving scientific and operational needs
- Continuous Improvement & Innovation: Drive process optimization and adoption of new technologies to improve service delivery and operational efficiency
- KPIs & Metrics: Define, track, and report on IT operational KPIs (e.g., uptime, ticket resolution, user satisfaction, compliance metrics)
- Regulatory Audit Readiness: Prepare for and support regulatory audits (FDA, SOX, etc.), ensuring documentation and processes are audit-ready
Benefits
- Annual incentive bonus
- Long-term incentives in the form of employee stock options
- Comprehensive medical, dental, and vision coverage
- Company contributions to health savings and retirement accounts
- Ample paid time off
- Access to wellness programs
- Rich career growth opportunities
