Restaurant Host/Hostess- Harper's- Seasonal

The Restaurant Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc. Maintaining a clean and organized work station, answering phones, and booking reservations are also key responsibilities.

Requirements

• Maintain established company and departmental uniform, appearance, and hygiene standards at all times
• Maintain a clean and organized work station at all times
• Side work duties must be completed as assigned and also completed in an efficient, accurate, and timely manner
• Answering phones according to established standards
• Booking of reservations utilizing the company reservation system
• Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change or according to established hours of operation, etc.
• Awareness of all activities in the dining room
• Knowledge of safety/guest liability procedures for guests and employees
• Use of radios with headsets and earpieces for communication may be utilized in designated outlets.
• Proper telephone etiquette is mandatory.
• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
• Shift assignments may be irregular, and will cover days, nights, weekends and holidays
• Ability to multi-task including but not limited to answering the phone, greeting guests, rearranging reservations, etc.
• Ability to effectively communicate in English
• High school diploma or equivalent GED is preferred
• Must have a minimum of six months’ experience as a host/hostess in a high volume and/or fine dining environment.
• Ability to work in a high pressure environment

Benefits

• Free meal on shift