Restaurant Host/Hostess - VIP Lounge- Full Time

The Restaurant Host/Hostess will be responsible for controlling the flow of the restaurant, maintaining a clean and organized workstation, and providing excellent customer service.

Requirements

• Maintain established company and departmental uniform, appearance, and hygiene standards
• Maintain a clean and organized workstation
• Complete side work duties as assigned
• Answering phones according to established standards
• Booking of reservations utilizing the company reservation system
• Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change
• Greet customers with a smile and a positive attitude
• Maintain reservations/waitlist by creating seating plans as needed
• Follow proper seating rotation when escorting guests to tables
• Maintain cleanliness of menus
• Knowledge of the menus and any daily specials offered
• Be proactive regarding customer special requests and communicating needs to manager and server
• Awareness of all activities in the dining room
• Knowledge of safety/guest liability procedures for guests and employees
• Use of radios with headsets and earpieces for communication
• Proper telephone etiquette is mandatory
• Adhere to federal, state and local laws and regulations
• Ability to multi-task including but not limited to answering the phone, greeting guests, rearranging reservations, etc.
• Ability to effectively communicate in English

Benefits

• Free meal on shift
• Free onsite garage parking