The VIP Host/Hostess will be responsible for controlling the flow of the restaurant, maintaining established standards, and performing various duties such as answering phones, booking reservations, and completing side work. The role requires experience as a host/hostess in a high volume and/or fine dining environment.
Requirements
- Maintain established company and Departmental uniform, appearance and hygiene standards at all times.
- Maintain a clean and organized work station at all times.
- Side work duties must be completed as assigned and also completed in an efficient, accurate and timely manner.
- Answering phones according to established standards.
- Booking of reservations utilizing the company reservation system.
- Assist with station assignments, rotation planning and opening/closing/securing the room at shift change or according to established hours of operation, etc.
- Awareness of all activities in the dining room.
- Knowledge of safety/guest liability procedures for guests and employees.
- Use of radios with headsets and earpieces for communication may be utilized in designated outlets.
- Performs all other related and compatible duties as assigned.
- Proper radio and telephone etiquette is mandatory.
Benefits