Customer Success Manager - Remote, Colombia
OkendoColombia
Posted February 26, 2026
Full Time
About the Company
Okendo is a customer marketing platform that creates stronger connections between consumers and the brands they love.
Job Description
As a Customer Success Manager, you will deliver value and exceptional customer experience to US-based customers, owning customer retention, and expansion opportunities, while working closely with the Sales team and other departments.
Requirements
- Strong customer-facing and presentation skills
- At least 5 years of experience working in a customer-facing role at a SaaS company
- Familiarity with retention and expansion playbooks
- Ability to work in a high-volume environment
- Positive attitude, empathy, and high energy
Benefits
- Competitive salary
- Health insurance
- Retirement plan
- Paid time off
- Professional development opportunities