Bilingual Member Experience Specialist (Timmins, Ontario) (Future Opportunities)

Join a purpose-driven, dynamic pension plan that embodies the values of our 640,000+ members and is an industry leading global investor. Accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Requirements

• 2+ years of pension benefit administration/client service or relevant experience.
• Excellent communication skills and possess technical savvy to provide an exceptional member experience in both English and French.
• A positive attitude, customer service focus with a commitment to personal development and continuous learning.
• Ability to maintain composure in high-pressure situations and adapt effectively to changing circumstances.
• High integrity and discretion to ensure the confidentiality of sensitive information.
• Post-secondary education/accreditation would be considered an asset.

Benefits

• Comprehensive employer-paid health benefits
• Annual health spending account and employee support programs such as Headversity, Maven, LifeSpeak and Employee Assistance Program
• Annual wellness credit of $600 that promotes an active lifestyle through League
• Competitive paid time off: 15 days of vacation + 5 personal days annually
• Hybrid work environment that allows employees to work in-office and remotely
• Diverse and inclusive culture with access to a variety of Employee Resource Groups
• Extensive professional development and growth opportunities with access to top tier learning platforms such as Coursera
• Annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable)
• Participation in the OMERS Defined Benefit Pension Plan