Deal Desk and Operations Analyst

Omilia is at the forefront of conversational AI, empowering enterprises worldwide to deliver exceptional customer experiences through advanced natural language understanding (NLU) and automated service solutions. We are seeking a detail-oriented and proactive Deal Desk and Operations Analyst to streamline the quote-to-contract process, ensure commercial and technical integrity of our deals, and optimize operational workflows.

Requirements

• Bachelor’s degree in Business, Finance, Operations, or a related field.
• Language Skills: Fluent in English and Spanish (Required); Brazilian Portuguese is strongly preferred.
• 3+ years of experience in deal desk, sales operations, or revenue operations in a B2B SaaS or technology environment.
• Strong understanding of the Quote-to-Cash lifecycle, pricing strategies, and contract management.
• Hands-on experience with CPQ tools and Salesforce is highly desirable.

Benefits

• Fixed compensation
• Long-term employment with the working days vacation
• Development in professional growth (courses, training, etc)
• Being part of successful cutting-edge technology products that are making a global impact in the service industry
• Proficient and fun-to-work-with colleagues
• Apple gear