Customer Services Manager

As a Customer Services Manager, you will manage a group of consultants, organize service meetings, maintain service levels, and fine-tune services offering.

Requirements

• Designing and implementing help desk methods and procedures
• Providing input for process improvements
• Managing team resources
• Determining and enabling support strategies
• Analyzing statistics and compiling reports
• Building and maintaining customer service collaboration
• Motivating team members
• Recruiting, mentoring, and helping customer services consultants grow

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and development