Events Captain

The Private Dining Captain works closely with the avec sales and management teams on events to communicate with guests, assist with event prep and set-up, supervise staff and oversee breakdown of events.

Requirements

• Maintains a cheerful, courteous disposition and a neat, clean and professional image
• Captaining private events to ensure guest satisfaction and operational success
• Reviews BEO and any additional event/timeline notes prior to event
• Ensure the highest quality of food, beverage and hospitality for all private dining and special events
• Efficient, accurate and clear communication to all members of the team
• Assist with printing private dining menus, as needed
• Lead and supervise room set up in accordance to the event order
• Lead pre-shift meeting, in conjunction with culinary team
• Delegating and communicating with the private events team
• Assist in expediting food, as necessary
• Welcome event hosts; help troubleshoot/adjust to ensure that everything is to the hosts approval
• Ensure proper and accurate billing of events in Toast in a timely fashion
• Responsible for ensuring sufficient operating supplies/equipment for PDR events
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary
• Be completely proficient with the food and drink menu
• Coordinate with the Private Dining & Events Manager, FOH and BOH management for any repairs or maintenance needs in the PDR
• Provide unique and creative ideas to enhance the private dining guest experience
• Maintain a familiarity with upcoming event details
• Assists other team members as needed or when business needs dictates
• Training new private dining team members