Partner Engagement Manager, United States Army Reserve Command

Onebrief is a collaboration and AI-powered workflow software designed for military staffs. As a Partner Engagement Manager, you will own the customer relationship, expand product usage, and communicate user needs to the product team. You will also lead exercises, provide customer support, and develop an understanding of customer social dynamics.

Requirements

• Top Secret clearance with eligibility for SCI
• Proven experience in leading operational planning within a military context
• Advanced military education: Command and Staff, Advanced Military Studies
• Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks
• Proven ability to expand business presence within a region, with emphasis on software or technology solutions
• Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams
• Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical matters
• Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes