Customer Success Manager
Online Payment PlatformDelft, South Holland, Netherlands
Posted June 3, 2025
4500 - 5500 EUR
Full Time
About the Company
OPP is a fast-growing fintech scale-up with entrepreneurial energy.
Job Description
Join OPP as a Customer Success Manager and contribute to the development of a scale-up fintech company. Manage your own customer portfolio, build structure and growth in a fast-growing marketplace environment, and work with international platforms that process millions of transactions.
Requirements
- At least two years of experience in Customer Success, Account Management, or another B2B customer role
- Managing own customer portfolio independently
- Experience with SaaS, fintech, or platform business models
- Fluent Dutch and English (German is a plus)
- Proactive, risk signals early, and takes ownership
Benefits
- Good arrangement - Solid salary, 13th month, and pension supplement
- Hybrid work - Flexible working hours and space for remote work
- Free time - 24 vacation days and 2 Diversity Days
- Extras - MacBook, NS Business Card, and €1,000 to set up your home workspace
- Team feeling - Lunch at the office, outings, and time to get to know each other
- Room for development - Training, sparring, growing (both horizontally and vertically) - you even get your own coach/mentor!
