Customer Engineer
OpenUnited Arab Emirates
Posted May 28, 2026
Full Time
About the Company
YC-backed with real traction, growing, and trusted by enterprise names you know.
Job Description
We are hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the Open.cx product. This is a hands-on engineering role with heavy customer exposure not pure support, and not pure internal development.
Requirements
- 2-3+ years of experience in software engineering
- Strong software engineering experience with Node.js and TypeScript
- Hands-on experience with AI agents and prompt engineering
- Previous customer-facing technical work in a SaaS environment
- Good understanding of helpdesk APIs: Zendesk, Intercom, HubSpot, etc.
- Excellent English communication skills
- Ability to operate effectively in a fast-moving startup
Benefits
- Competitive compensation
- Equity and full benefits
