Senior Support Engineer - Dublin

The Senior Support Engineer will work with OpenAI's strategic enterprise accounts, providing technical guidance and resolving complex issues. The role involves low-volume, high-difficulty troubleshooting and requires strong relationships with customers and internal teams.

Requirements

• 5+ years of experience in technical support engineering or software engineering roles
• Bachelor's degree in Computer Science or similar
• Proven experience building strong relationships with customers and cross-functionally

Benefits

• Annual salary
• Generous equity
• Medical, dental, and vision insurance
• Mental health and wellness support
• PRSA plan with 6% employer matching
• Unlimited time off
• Annual learning & development stipend ($1,500 USD equivalent per year)