Technical Customer Success Manager (Cybersecurity, APAC)

OPSWAT is a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivering an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance.

Requirements

• 3+ years of cybersecurity or networking software in a CSM or TAM role
• Bachelor's degree in a technical discipline, or equivalent experience
• Excellent track record in developing customer relationships or working as a trusted advisor
• Strong presentation and communication skills
• Experience troubleshooting enterprise applications in Windows and Linux environments
• A good foundation of networking concepts
• Strong presentation and communication skills, with the aim of showcasing new features or functionality that is relevant to the customer