Enterprise Customer Success Manager
Optimal DynamicsUnited States
Posted February 26, 2026
130000 - 160000 USD
Full Time
About the Company
Built on over four decades of pioneering research at Princeton University, Optimal Dynamics is a high-growth company that helps customers unlock double-digit revenue gains and drive smarter, data-driven operations at scale.
Job Description
Optimal Dynamics is seeking an Enterprise Customer Success Manager to support customer lifecycle, from new customer onboarding to ongoing customer usage and experience. The role sits at the intersection of operations, change management, and client relations, and requires deep expertise in the transportation and logistics industry.
Requirements
- In-depth understanding of carrier operations, fleet management, and logistics execution
- Director level experience across carrier fleet operations, dispatch, network planning, capacity planning, etc.
- Experience driving operational improvements and change management in the transportation industry
- Ability to travel up to 50%
- Proficiency in Microsoft Excel for reporting and operational tracking
Benefits
- Competitive compensation, including Series C level equity
- Health / Dental / Vision 100% covered for employee and 50% for dependents
- Life Insurance, with optional supplemental insurance
- Flexible Spending Account (FSA)
- Health Spending Account (HSA)
- 401(k) with match
- Unlimited PTO (vacation, personal days, sick days, jury duty, military leave, bereavement)
- 11 Holidays
- Paid Parental Leave for all employees
- Short-term and Long-term Disability Insurances, and AD&D Insurance
- Fitness membership reimbursement
- Commuter benefits
