Senior Customer Success Manager

At Optimizely, we're on a mission to help people unlock their digital potential. We're a company that believes work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories.

Requirements

• Actively prospect and grow existing customers recurring revenue within the customer base
• Engage, strategize, and cultivate deep relationships with senior level executives at client companies
• Manage renewal pipeline and provide timely and accurate forecast reports
• Maintain professional and technical knowledge of Optimizely's Core products
• Proactively provide smart client research and industry specific information
• Perform sales presentations to position products and services to the customer's specific needs
• Identify, develop, and maintain long-term constructive and effective client relationships
• Maintain contact regular contact with client regarding account direction, project management issues through QBR's and scheduled meetings
• Establish and maintain role as client advisor
• Maintain an in-depth understanding of financial status of accounts at all times
• Become a single point of contact for customers, partners, and internal sales for services opportunities
• Achieve and exceed sales objectives within defined accounts and assigned territory together with your account team

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance