Optiver is seeking an Enterprise Technology Support Engineer to ensure seamless technology operations across departments. The role involves managing IT systems, user support, lifecycle management, process standardization, security audits, and project leadership. The company focuses on finding the right balance between functionality and manageability for users and administrators.
Requirements
- Solid foundation in Windows OS, Active Directory, AV equipment management, and troubleshooting IT issues.
- Proficient with SCCM, Intune, Zoom, RDP, and other user and collaboration technologies.
- Operational expertise in VMWare, backup solutions, datastore management, and basic network troubleshooting.
- Experience managing user access, SOE image creation/installation, and familiarity with SCCM.
- Demonstrated capability in managing user access, SOE image creation/installation, and familiarity with SCCM.
- Passionate about IT support and customer service, with a proactive attitude.
- Exceptional attention to detail, operational excellence, strong documentation skills, critical thinking, and a robust understanding of change control processes.
Benefits
- Performance-based bonus structure
- Continuous learning and development opportunities
- Daily breakfast, lunch, and in-house barista
- Gym/Club membership, plus weekly massages
- Corporate health insurance
- Uber business for daily commute
- Regular social events
