Product Support Manager

The Product Support Manager is responsible for leading the team that performs solution-related service request investigation, incident resolution, and application maintenance at Oracle Health. The role involves managing team operations, prioritizing tasks, and ensuring quality standards are met.

Requirements

• Bachelor's degree in IT, Healthcare or related field or equivalent relevant work experience
• At least 5 years Healthcare IT or Life Sciences work experience
• At least 3 years of people or matrix management experience and customer service work experience
• At least 2 years of customer service work experience
• Fluent English skills

Benefits

• Flexible medical insurance
• Life insurance
• Retirement options