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Job description
The Operational Manager will lead a team of analysts and specialists, ensuring the smooth running of daily operational requirements, people management, performance management, and interface management. The role involves acting as an operational point of contact for customer and global business owner contacts, ensuring excellent customer service and quality of service.
The Operational Manager will work with team members to provide support and assistance, manage team performance, and ensure excellent customer service. They will also work with customers and global business owners to resolve issues and provide support.
The ideal candidate will have excellent management and customer service skills, with the ability to lead a team and build relationships with clients and company management. They will also have strong technical knowledge and be able to learn new technologies and applications.
Company
Media & Communications • Tech, Software & IT Services
Orange is a global telecommunications leader with €40.3 billion in revenue and 127,000 employees across 26 countries. The company serves 291 million customers, delivering mobile, fixed broadband, and digital services that combine network excellence with advanced IT solutions under the Orange Business brand. Its strategic plan, “Lead the Future,” emphasizes responsibility, efficiency, and service quality, positioning Orange as a pioneer in mobile payment, AI, and banking services. Orange’s culture of innovation and customer focus drives continuous improvement across its telecommunications and IT offerings.
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Orange
Orange
Orange
Level Group ANZ
Rentokil Terminix
Probe CX