Customer Success Manager

Orca Security is a global cloud security innovation leader looking for a Customer Success Manager to join their team. The role involves partnering with customers to meet their security objectives, adopt their solution, and expand their product footprint.

Requirements

• 5+ years of experience working with Cloud Security, CyberSecurity, or related SaaS products
• 5+ years experience in customer success, account management, engagement management, or pre-sales roles related to driving positive customer outcomes and adoption
• Bachelor's degree or equivalent work experience
• Ability to communicate, operate and communicate in various organizational levels both internally and externally
• Knowledge of modern Cloud Infrastructure providers such as AWS, Microsoft Azure, Google Cloud, etc.
• Familiarity with cloud technology and environments, along with the benefits and security challenges of working in the cloud
• Thrive in a fast pace, dynamic environment
• Excellent written, verbal communication skills, & problem-solving skills
• A passion for creating and maintaining relationships, while working in a tight-knit community culture
• Ability to manage competing priorities
• Passion for driving customer success that results in renewals, upside, and retention

Benefits

• Paid Time Off
• Retirement Plan
• Visa Sponsorship
• Relocation Assistance
• 401k Matching