Service Delivery Manager
Orion HealthToronto, Ontario, Canada
Posted March 19, 2026
Full Time
About the Company
The Orion Health Operations team exists to power the success of the world's leading health organisations through our relentless commitment to exceptional customer satisfaction, proactive problem-solving, and continuous improvement.
Job Description
As a Service Delivery Manager, you will oversee the delivery of services to healthcare clients, including government engagements, and ensure high client satisfaction through successful service delivery, maintenance, and continuous improvement.
Requirements
- Bachelor's degree in Business, IT, Science, Engineering, or a related field
- 5-10+ years of experience in a customer-centric service delivery management role
- Strong understanding of software development methodologies, frameworks, and project management principles
- Experience in risk management, quality assurance, and compliance within a regulated industry
