Member & Provider Care Specialist

Oscar is hiring a Member & Provider Care Specialist to join their Member & Provider Escalations team. The role involves solving complex issues or concerns impacting providers and members, communicating with members and providers, and contributing to the tracking and reporting of network issues.

Requirements

• 1+ years in customer support, healthcare, tech and/or related field
• Experience in a fast-paced environment
• 6 + months of member and customer service experience
• 1+ year of escalations experience in a customer service environment

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements