Customer Support Engineer (Philippines)

At Oscilar, we're building the most advanced AI Risk DecisioningTM Platform. We're seeking a Customer Support Engineer based in the Philippines to join our growing global team.

Requirements

• 5+ years in technical support, solutions engineering, or customer-facing engineering roles within SaaS, fintech, or enterprise software
• Strong technical skills in Rest API integrations, SQL, Python, and Cloud Technologies
• Excellent problem-solving and troubleshooting ability
• Strong written and spoken communication skills in English and Tagalog — able to explain complex issues clearly to customers
• Customer-first and extreme ownership mindset with empathy and professionalism under pressure

Benefits

• Competitive salary and equity packages
• Accelerated professional growth alongside industry leaders
• Make the digital economy safer by protecting online transactions
• Part of a global, high-growth AI startup tackling real-world challenges in fraud and risk
• Remote-first, collaborative culture with teammates in the US, Poland, and beyond