Outset is a YC-backed startup that transforms qualitative research with an AI‑driven platform powered by ChatGPT. The platform enables researchers to conduct thousands of in‑depth interviews simultaneously across any language, delivering scalable, data‑rich conversations. Its AI interviewer not only moderates dialogue but also autonomously probes for deeper context, extracting nuanced insights that inform strategic decisions. By marrying conversational AI with large‑scale interview capabilities, Outset offers a unique, efficient solution that accelerates evidence‑based decision making.
Open Positions
Frontend Software Engineer
3+ years of software engineering experience, strong proficiency in JavaScript/TypeScript/React/Next.js, and experience building scalable web applications
Customer Operations Associate
1-2+ years of experience, excellent communication skills, proactive problem-solving mindset, and experience developing product expertise
Enterprise Account Executive
Proven track record selling complex SaaS solutions to enterprise accounts; strong relationship-building skills; self-starter mentality
Backend Engineer
3+ years of software engineering experience, proficiency with Python and Django, experience with SQL databases and AWS
Enterprise Account Executive
Proven track record selling complex SaaS solutions to enterprise accounts, strong relationship-building skills, and excellent communication skills
Customer Operations Associate
1-2 years of experience in customer relationship management, excellent communication skills, and strong organizational skills
Sales Director - Research & Insights
5+ years of B2B SaaS sales experience, 5+ years of experience in Market Research, or experience selling to Market Research or Insights teams, and a deep understanding of the Market Research ecosystem
Frontend Software Engineer
3+ years of software engineering experience, strong proficiency with JavaScript/TypeScript, React, and Next.js
Backend Software Engineer
3+ years of software engineering experience, proficiency with Python and Django, and experience deploying and managing services on AWS
Sales Director - Research & Insights
5+ years of B2B SaaS sales experience and 5+ years of experience in Market Research or selling to Market Research or Insights teams required
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