Customer Service Representative
Overhead DoorOklahoma City, Oklahoma, United States
Posted July 30, 2024
Full Time
About the Company
Overhead Door Corporation is a leading manufacturer of overhead doors and garage door systems, renowned for its innovative products and superior customer support. With five operating divisions and 25 manufacturing facilities globally, the company offers residential and commercial solutions that prioritize safety, security, and convenience. Overhead Door's legacy of quality, expertise, and integrity has made it the preferred choice for design professionals across North America.
Job Description
This Customer Service Representative position focuses on handling customer inquiries, resolving issues, and providing information regarding order tracking, product availability, and billing. It involves various clerical tasks, including answering calls, processing paperwork, and coordinating communication between sales and supply departments.
Requirements
- Answer/screen/telephone calls.
- Resolve customer inquiries.
- Handle order entry and requests for information.
- Process paperwork and follow procedures.