Enhanced Care Management (ECM) Lead Care Manager - Santa Clara County

As a Lead Care Manager, you'll personally guide members at every step, arranging all the services they need to thrive and building authentic, trusting relationships along the way. You'll be a consistent presence in members' lives, making sure no detail goes overlooked and no obstacle remains unaddressed. You'll shape the future of care by generating insights that directly influence how our ECM programs evolve, ensuring we remain responsive to community needs.

Requirements

• Frequent In-Person Visits to Members
• Comprehensive Care Coordination
• Case Management with a Heart
• Resource Management
• Patient Advocacy
• Communication
• Documentation
• Continuous Improvement
• Regulatory Compliance
• Professional Development
• Collaborative Mindset

Benefits

• 160 hours of Paid Time Off (PTO) and Paid Sick Time
• 11 paid holidays per year, including birthday and one floating holiday after one year
• 4 paid volunteer hours per month
• Bereavement leave, including fur baby bereavement
• 90% employer-paid employee-only medical benefits
• Flexible Spending Account (FSA)
• Short-term & long-term disability, AD&D
• Employee Assistance Program (EAP)
• 401(k) with company match
• Monthly stipend
• Professional development and growth opportunities
• Employee discount programs
• Quarterly in-person events