Enhanced Care Management (ECM) Lead Care Manager - Santa Clara County

Join Pacific Health Group as a Lead Care Manager to transform lives and make a holistic impact through compassionate care. As a catalyst for positive change, you'll guide members at every step, arranging all necessary services and building trusting relationships. With a focus on addressing social determinants of health and providing community-based services, this role offers a chance to make a real difference in people's lives.

Requirements

• Residency in Santa Clara County
• 3-5 years of experience in case management, social services, or healthcare
• Familiarity with Medi-Cal, CalAIM, and Enhanced Care Management
• Understanding of healthcare systems and local community resources
• Strong communication, empathy, and cultural competence
• Proven time management skills and attention to detail
• Competence using case management software and related tools

Benefits

• 160 hours of Paid Time Off (PTO) and Paid Sick Time
• 11 paid holidays per year, including birthday and one floating holiday after one year
• 4 paid volunteer hours per month
• Bereavement leave, including fur baby bereavement
• 90% employer-paid employee-only medical benefits
• Flexible Spending Account (FSA)
• Short-term & long-term disability, AD&D
• Employee Assistance Program (EAP)
• 401(k) with company match
• Monthly stipend
• Professional development and growth opportunities
• Employee discount programs
• Quarterly in-person events