Guest Service Representative

Oceanpoint Ranch is looking for a Guest Service Representative to join the team, providing personalized service to hotel guests and exceeding expectations on a daily basis.

Requirements

• Maintain a friendly, cheerful and courteous demeanor at all times
• Communicate effectively with guests and fellow team members
• Greet arriving guests and complete established check-in procedures
• Facilitate guest departures and close guest accounts
• Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit
• Courteously answer inquiries and accept reservations
• Maintain good guest relations and keep abreast of in-house and area functions
• Operate PBX equipment and control cash and credit transactions
• Process guest mail, messages and faxes
• Contribute to and maintain established information and communication sources
• Provide assistance to other team members and departments

Benefits

• Medical, Dental and Vision Insurance
• 401k
• Vacation and Sick Leave