Guest Service Representative, Full-Time

About the Company

Pacifica Hotels specializes in the acquisition, renovation, and operation of boutique coastal properties, delivering distinctive design and high‑quality service across California and Hawaii. The company’s core offerings include hotel management, development, revenue and risk management, marketing, and guest‑satisfaction programs, all supported by a team of experienced, entrepreneurial managers. By focusing on premium locations such as Santa Barbara, San Diego, and Kailua‑Kona, Pacifica consistently ranks among the top hotel‑management firms, offering competitive rates without compromising value. Its culture of innovation, rigorous quality assurance, and commitment to staff development make it an attractive employer for professionals seeking impact in the hospitality industry.

Job Description