Customer Success Manager
PagerDutyLisbon, Portugal
Posted February 13, 2026
Full Time
About the Company
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management.
Job Description
PagerDuty, a global leader in digital operations management, is seeking a Customer Success Manager to ensure customers are successful in their use of our services. The ideal candidate will have previous experience in a customer-facing role, technical product experience, and excellent communication skills.
Requirements
- Previous experience in a customer-facing role
- Previous experience working with technical products
- Excellent presentation, written, and verbal communication skills
- Ability to use MySQL or other tools to gather and assess information
- 3 or 5 years of experience
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty
- Paid parental leave
- Paid volunteer time off
- Company-wide hack weeks
- Mental wellness programs
