Customer Success - Build Your Own Role
PalletSan Francisco, California, United States
Posted May 21, 2025
Full Time
About the Company
Pallet is building AI Agents to transform logistics, and we're a team of passionate and driven individuals who are shaping the future of logistics tech.
Job Description
Pallet is building AI Agents to transform logistics, and we're looking for a Customer Success team member to help us shape the future of logistics tech. We're open to crafting a role that fits the right person's skills and interests.
Requirements
- Take ownership and love turning messy processes into well-oiled machines
- Have experience in startup or high-growth environments
- Are passionate about delivering real business impact for customers
- Communicate clearly and proactively — both internally and externally
- Can confidently articulate where they'd drive value within our mission
Benefits
- Health, Vision, and Dental benefits
- Flexible PTO
- Life Insurance and Accidental Insurance
- Short-Term Disability Coverage
- Generous salary and equity for all staff
- 401k option
- Yearly learning and development stipend
- Commuter benefits for Bay Area employees
- Uber ride stipend
- Remote office home stipend
- Daily catered lunches
- Onboarding trip to San Francisco HQ
- Monthly happy hours
- Annual Company Offsites
