Specialist Serrano Club - Full Time
Palms Casino ResortLas Vegas, Nevada, United States
Posted May 1, 2026
Full Time
About the Company
Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Description
The Serrano Club Specialist is responsible for communicating the Serrano Club program, signing up new guests, and promoting the program to guests. They will also create an atmosphere that induces guests to make Palms Casino Resort their choice for gaming entertainment.
Requirements
- Minimum Age 21 years old.
- High School diploma or equivalent, required.
- Prior experience in Casino Marketing and Hotel reservations, required.
- Must be able to speak, read, write and understand English.
- Strong communication and superior guest service skills required.
- Must possess strong organizational, written and oral communication skills.
- Must be computer literate with proficiency in Outlook and Microsoft applications
- Must have knowledge of operating basic office machinery; i.e. fax, copier, printer, adding machine.
- Must possess knowledge of LMS and Patron Management.
- Must be able to obtain/maintain any necessary certifications and/or licenses.
- Must be able to work weekends, holidays and extended hours as needed.
- Must be able to work independently and perform essential functions without direct supervision.