Senior Site Reliability Engineer
PandaDocLisbon, Portugal
Posted December 12, 2025
Full Time
About the Company
PandaDoc empowers growing organizations to thrive by taking the work out of document workflow, providing an all-in-one document workflow automation platform.
Job Description
Senior Site Reliability Engineer responsible for ensuring customers receive a reliable service with minimal downtime, maintaining and evolving on-prem observability stack, and contributing to production services with performance and resiliency in mind.
Requirements
- Own and influence the incident management process end-to-end
- Maintain and evolve on-prem observability stack
- Keep production applications running smoothly by participating in the on-call rotation
- Develop automations and tools to support platform reliability
- Contribute to production services with performance and resiliency in mind
- Collaborate with product engineers to foster SRE principles within the R&D organization
- Be a mentor for the SRE team or product engineers
Benefits
- Remote-first approach
- Hybrid work option from offices in Kyiv, Warsaw, and Lisbon
- Work schedule aligned with EU time zones
- Honest, open culture that values constructive feedback
- Professional and personal development within a collaborative, supportive team
- Stable yet growing SaaS product offering an agile environment, ownership, start-up energy, and strong technical challenges