Customer Service Specialist (marché FR) - CDI - Barcelone
papernestBarcelona, Catalonia, Spain
Posted February 4, 2026
Full Time
About the Company
Papernest is a company that has revolutionized contract management and provides a range of services to customers.
Job Description
Papernest is a company that has revolutionized contract management. As a Customer Service Specialist, you will be responsible for handling customer inquiries, comments, and complaints, and providing timely solutions to improve customer relationships.
Requirements
- Valid NIE or European passport
- Excellent communication skills
- Fluency in French (C2) and English
- Customer-oriented and able to resolve customer complaints
- Proficiency in computer skills and ability to learn new software
Benefits
- Paid product and technical training
- Full-time CDI with fixed salary and bonus
- Flexible remuneration system
- Retirement plan (stock option plan and Pluxee card)
- Health insurance with 50% coverage by papernest
- Meals and partnerships with various services in Barcelona
- Continuous training and career development opportunities
- Remote work (2 days per week)