Service Delivery Manager - New York
Parity, Inc.New York, New York, United States
Posted March 23, 2026
Full Time
About the Company
Parity is a Remote HVAC Optimization as a Service company that helps make urban living sustainable by reducing CO2 emissions in multifamily buildings.
Job Description
Parity is a Remote HVAC Optimization as a Service company. We remotely control and optimize HVAC systems 24/7/365 to deliver automatic energy savings and revenue to multifamily residential buildings and hotels. The Service Delivery Manager will manage and grow strong relationships with our North American client portfolio, ensuring customers receive timely support, clear communication, and consistent value from Parity’s service.
Requirements
- 6+ years of client-facing experience in service delivery, customer success, technical account management
- Experience with HVAC systems, building automation (BAS), MEP engineering, or energy management
- Strong working knowledge of multi-residential or commercial building systems
- Proven ability to manage a book of business, balance competing priorities, and maintain high customer satisfaction
Benefits
- Comprehensive health benefits package
- Flexible work environment
- Purpose and Impact: We hire top talent that cares about the social impact and vision, to help make urban living sustainable.
- Training and development: Each employee has a $1,000 training allowance that can be used however they like, as long as it supports their role or growth within the company.
- Employee Options: Every single employee in the company has the opportunity to participate in our equity incentive plan.
