Business Development Representative (59057)
Parks Automotive GroupNorth Carolina, United States
Posted February 4, 2026
Full Time
About the Company
Parks Automotive Group, founded in 1967, operates 13 dealership locations across the Carolinas and Virginia, offering a full range of new and pre‑owned vehicles from major brands such as Chrysler, Dodge, Jeep, RAM, Buick, GMC, Chevrolet, Ford, Audi, BMW, and Acura. The group provides comprehensive automotive services—including maintenance, collision repair, parts sales, and fleet management—to both consumers and commercial clients, positioning itself as a one‑stop destination for work trucks, luxury vehicles, and fleet solutions. A hallmark of the Parks Promise is a commitment to integrity, open communication, and a transparent, efficient buying experience that turns each visit into a trusted automotive home. This blend of regional presence, diverse product portfolio, and customer‑first culture distinguishes Parks Automotive Group in the competitive automotive market.
Job Description
Business Development Representative will contact new and existing customers to discuss current sales promotions, create excitement, and set appointments. The representative will respond to inbound phone calls and internet inquiries, follow up with customers to ensure satisfaction and produce referrals, and perform other duties as assigned.
Requirements
- Contact new and existing customers to discuss current sales promotions
- Create excitement and set appointments for customers
- Respond to inbound phone calls and internet inquiries to develop customer trust and generate customer visits
- Follow up with customers to ensure satisfaction and produce referrals
- Perform all other Business Development selling duties as assigned
- Engage in all training directed by the BDC Manager
- Follow the BDC scripts and guidelines on all inbound and outbound calls
- Ensure that all calls presented are answered promptly and professional
- Acquire a complete knowledge of product information related to the makes and models of the dealership
- Develop proficiency with all features of the BDC CRM Software and associated products
- Ensure that all information entered into BDC systems is consistent and accurate
- Maintain knowledge of coupons, direct mail pieces, all sales advertising and inventory throughout the company and its OEMs
- Maintain a current knowledge of schedules of personnel throughout the dealerships
- Maintain a thorough understanding and adherence to dealership and BDC department policies and procedures
- Endeavor to meet and exceed hourly, daily, weekly, and monthly individual goals as communicated by the BDC Manager
- Ensure that all outbound calls (No Shows, Confirmations, Show appointment follow up and Task list calls) are made in a timely and effective manner
- Consistently meet the daily guidelines set for number of set appointments, appointment show and outbound calls
- Maintain the essential communication link between the client and the dealership
- Ensure that all communications to and from the client and to and from the sales department is passed on effectively and quickly
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan