Customer Support Specialist

Customer Support Specialist role involves owning customer cases, resolving issues quickly, and delivering high-quality support experience. Key responsibilities include case management, billing support, and internal collaboration.

Requirements

• 2+ years in Customer support, Customer success, Service roles
• Experience with CRM tools (preferably Salesforce)
• Strong experience with Case management, Issue resolution
• Excellent written and verbal English communication
• Strong analytical and problem-solving skills

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k Matching
• Retirement Plan