Head of Client Operations

Head of Client Operations leads client delivery, campaign performance, retention, and operational execution in a fast-growing startup environment.

Requirements

• Leadership experience in client operations, account ownership, and delivery operations inside fast-growing startups or agencies
• Strong background in cold email, lead generation, and outbound operations
• Hands-on expertise with deliverability, inbox placement, domain warm-up, campaign optimization, and cold email copywriting
• Ability to troubleshoot campaigns without relying on technical teams
• Strong understanding of APIs, automations, workflows, and operational systems

Benefits

• Flexible U.S. Time Zone Collaboration
• Remote work
• Opportunity to shape systems, operations, and client delivery standards